Owner FAQs
Answers to your frequently asked questions
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Do I have to accept Section 8 tenants?
Not always. Unless your local laws require it, accepting Section 8 tenants is up to you. We’re happy to help you understand the rules in your area. -
Are you licensed?
Yes, we are fully licensed and follow all industry guidelines to make sure everything is done the right way. -
Can I contact you after hours?
Yes. For emergencies, we provide a dedicated contact. For non-urgent matters, we’ll respond during regular business hours. -
Can rent money go directly into my bank account?
Absolutely. We offer direct deposit so your rental income is sent to you quickly and securely. -
Can I see the lease or sign it myself?
You can review the lease before it’s signed. We typically handle the signing for you unless you prefer to do it personally. -
Do you also help with buying or selling property?
Yes, if you're interested in real estate services, let us know. We can guide you through the process or connect you with a trusted agent. -
When and how do I get paid?
We send owner payments regularly, usually by direct deposit or check, after rent is collected and expenses are handled. -
How do you collect rent?
We offer convenient options like online payments to make it easy for tenants to pay. If rent is late, we follow up according to the lease terms. -
What is the typical lease length?
Most leases are for one year, but we can adjust based on the market and what works best for you. -
How much do you charge for the security deposit?
Security deposit amounts are based on local standards and tenant qualifications. We’ll make sure it’s fair and compliant. -
How soon can you start managing my property?
We’re ready when you are. As soon as the paperwork is complete and your property is lease-ready, we can get started. -
What types of properties do you manage?
We manage all kinds of properties including single-family homes, multi-family units, condos, and commercial spaces. -
What reports will I receive and how often?
You’ll get regular financial reports that show rent collected, expenses, and maintenance. We can also provide extra reports if needed. -
Who holds the security deposit from the tenant?
We usually hold it in a separate, secure account in line with local laws. Let us know if you have a preferred arrangement.